AquaSoles Liquid Orthotic Massaging Insoles come with a THREE YEAR replacement guarantee. We will replace any shoe insole found to be defective during normal use up to THREE YEARS after you buy them. To activate your warranty go to "Warranty Registration" tab on our website within 30 days of purchase. When returning insoles include the original dated sales receipt. (After initial 6 months of purchase include $7.95 S/H domestic or $10.95 international). Return to:
2441Q Old Fort Parkway #345
Murfreesboro, TN 37128
We have no doubt you will LOVE AquaSoles massaging insoles. However, it may take a little while to get used to AquaSoles Insoles. For some people, it takes two weeks to really start to feel the difference.
AquaSoles Massaging Insoles have a therapeutic effect. In the beginning, your feet may feel warm, as the blood circulation increases. This reduces and stabilizes during the first two weeks. Also, soreness may occur during the first two weeks. This is because the fluid “exercises” your feet as your foot movement becomes more elastic.
Because AquaSoles are a “personal-wear” product (like a bathing suit, or underwear) we do not accept returns for a cash refund. We will however, gladly exchange them for a different size if you ordered the wrong size.
Customer Service Email:
Insoles and orthotics: USPS First Class Mail
Medi-Rub Massagers: UPS